Kathleen Rass
Kathleen Rass
Project + Operations Management
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Flexible Project and Operations Mangement

For Service-Based Businesses

 

I specialize in providing project management and operations support for service providers running online or location-based businesses. Quality work and exceptional client experience is what grows your business and sets you apart. I help with the essential but tedious tasks like scheduling, budgeting, and monitoring timelines, so you and your team can consistently deliver high-quality work to your clients and customers.

My goal is to create a space where you and your team can do your best work and work with as little distraction as possible while ensuring there are systems and processes in place to facilitate great communication between you and your clients and customers.

 

Services and Capabilities

Our services and capabilities include the following.

  • Strategic and quarterly sprint planning
  • Requirements assessment and project planning for client and company projects and proposals
  • Project implementation and management
  • Team and contractor management
  • Client services management
  • Systems and process evaluation, optimization, implementation, and management
  • Launch strategy and management

Special Considerations

I also have significant experience managing projects with the following special considerations.

  • HIPAA compliance and regulations
  • Data migration and database management
  • Software conversion, implementation, and training

Structure and Expectations

My retainer packages are structured based on your company's specific needs, but include between 10 and 40 hours of support a month, which can be used to:

  • Manage client and company projects or your next launch
  • Build or update systems, automations, and processes that will assist with meeting your short and long-term goals
  • Create documentation and training materials for your team or clients
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Are you interested in learning more?

IF YOU'RE INTERESTED IN WORKING TOGETHER OR LEARNING MORE ABOUT HOW I CAN HELP YOU AND YOUR COMPANY, REACH OUT OR SCHEDULE A CONSULT.

Email - kathleen@kathleenrass.com