The following terms ("Terms of Purchase") constitute an agreement between Simple Ops Consulting, LLC ("Simple Ops"), and you that governs your purchase of a project management blueprint with Simple Ops (“Blueprint”). 

Your purchase of a Blueprint constitutes your acceptance of, and agreement to, the following Terms of Purchase. These Terms of Purchase are subject to change without notice. If you do not agree with or do not accept any part of these Terms of Purchase, you must not purchase the Blueprint.

THE SERVICE

Blueprint Description:  The Blueprint consists of a 45-minute telephone or video call (the "Blueprint Session"), setup of the process outlined in your blueprint in your project or client management system, and follow-up video tutorial on how to use your newly setup system. Prior to the Blueprint Session, Simple Ops will send you a questionnaire in order to facilitate Simple Op’s recommendations.  During the Blueprint Session, Simple Ops will go over your questionnaire and work with you to form a plan and strategy (the "Blueprint Strategy"). Within 2 business days of the Blueprint Session, Simple Ops will send you a document containing the finalized Blueprint for you to approve. Within 5 days of receiving approval on the Blueprint Strategy and necessary documents and files required to setup your system, Simple Ops will setup your project or client management system based on the approved Blueprint Strategy and send you a follow-up video tutorial on how to use your system.

Service Purchase Terms:  Simple Ops requires payment in full before Simple Ops will schedule the Blueprint Session.  Simple Ops does not issue refunds for any purchases of a Blueprint.

Fees: When purchasing the Blueprint, you will be required to provide Simple Ops or Simple Ops’ third-party payment provider with information regarding your credit card or other payment instrument. You represent and warrant to Simple Ops that such information is true and that you are authorized to use the payment instrument. You will promptly update your payment information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay Simple Ops the amount that is specified in accordance with the terms this Terms of Purchase. If you dispute any charges you must let Simple Ops know within sixty (60) days after the date that Simple Ops charges you. Simple Ops reserves the right to change the price of the Blueprint.

Policies:  The Blueprint will be paid for through Simple Op’s website found at https://www.kathleenrass.com and you will schedule the Blueprint Session through Acuity.  The Blueprint Call will start promptly on time. If you are late to the Blueprint Call, the Blueprint Call will consist of the time remaining once you join and will not be made up at a later date or time.  No refunds will be made for the Blueprint, but Simple Ops will do our best to accommodate changes in schedule.  To reschedule a video or telephone call, you must notify Simple Ops in writing to kathleen@kathleenrass.com more than one business day prior to your Blueprint Call.  If you fail to properly notify Simply Ops of your intent to reschedule within the requisite time-period, you will forfeit your payment. Simple Ops reserves the right, in its sole discretion, to decline to work with any client, if the client does not abide by the Terms of Purchase.  Four (4) business days prior to the Blueprint Call, Simple Ops will send you a questionnaire to determine the topic(s) you would like to discuss.  The Blueprint will be limited to those topics that you detail in the questionnaire.  If you have not submitted the questionnaire, Simple Ops reserves the right to reschedule the Blueprint Call. If you have posed a question that Simple Ops cannot assist with, Simple Ops will let you know at least two (2) days before the Blueprint. 

GENERAL DISCLAIMER

Simple Ops has made every effort to ensure that all business services have been tested for accuracy. There is no guarantee that you will see positive results to its business using the techniques and materials provided by Simple Ops. Simple Ops assumes no management responsibility for your decisions or for policies or practices that you implement. Simple Ops does not provide legal, tax, or accounting information and advises you to seek independent opinions from such professionals.

Any statements related to income or earnings potential, regardless of medium, are examples of what may be possible in the future. Simple Ops makes no guarantees regarding results, present or future. Simple Ops is not responsible for your earnings, income, sales, or any other business performance as a result of this Agreement.

NO WARRANTIES

The Blueprint is provided on an "as is" and "as available" basis without any representations or warranties, expressed or implied. Simple Ops makes no representations or warranties in relation to the Blueprint or the information and materials provided therein.

LIMITATION OF LIABILITY

SIMPLE OPS WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNITY

You agree to defend, indemnify and hold Simple Ops, its members, employees, officers, directors, managers and agents harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs and expenses (including reasonable attorneys' fees and expenses) which Simple Ops suffers as a result of third-party claims based on: (i) your negligence or intentional misconduct, (ii) your breach of any provision of the Terms of Purchase (including representation or warranty); (iii) materials prepared or provided by you including, but not limited to, any claims of infringement, or misappropriation of copyright, trademark, patent, trade secret, or other intellectual property or proprietary right, infringement of the rights of privacy or publicity, or defamation or libel; or (iv) death, personal injury, or property damage arising out of, or relating to, your obligations hereunder.

Governing LawThis Terms of Purchase will be governed by the laws of the State of Mississippi, without reference to its conflict of law principles and jurisdiction of any and all such disputes will lie in the state and federal courts sitting in Rankin County, Mississippi. Client consents to personal jurisdiction in the state and federal courts located therein and hereby waives all defenses of lack of personal jurisdiction and forum non-conveniens.

MISCELLANEOUS PROVISIONS

If any provision(s) of the Terms of Purchase is held to be invalid, illegal or unenforceable, the remaining provisions shall be severable and enforceable. If a provision is excessively broad, such a provision shall be limited or reduced in scope so as to be enforceable.

The Terms of Purchase may not be assigned by you without Simple Ops’ prior written consent.

The Terms of Purchase are the final, complete and exclusive agreement of the parties with respect to the Blueprint.